
For a DAX-30 company operating in the Asia Pacific and Middle East regions, I successfully reduced costs by 12 million euros annually. This achievement involved renegotiating contracts with payment service providers and implementing cost-effective payment gateways and card acquirers. By thoroughly analyzing the existing payment infrastructure and underlying markets, I was able to streamline the processes and negotiate more favorable terms. The result was a significant reduction in payment processing costs, leading to increased profitability for the company.
Introduction of Alternative Payment Methods in Singapore, Philippines, Hong Kong and Taiwan: In a bid to improve customer acquisition and reduce marketing needs, I identified and launched new alternative payment methods such as WeChat Pay, Alipay, Gcash and Linepay. By recognizing the shifting consumer preferences in these regions, I strategically implemented these popular digital payment solutions. The outcome was a remarkable increase in revenue, amounting to 10 million euros. Customers benefited from the convenience and ease of using these widely used payment methods, resulting in higher conversion rates and customer satisfaction. Additionally, the company itself experienced significant business growth and improved market positioning due to the successful implementation of these alternative payment methods.